Front-of-House Client Liaison Assistant

As a Front-of-House Client Executive, you’ll be the face of our Knightsbridge and Battersea salons. Paul Edmonds London is one of the most acclaimed, luxurious brands in British hairdressing, renowned for excellence in hair and beauty. You’ll be responsible for welcoming clients through the doors and ensuring they get the full 360 hospitality experience during their time with us.

 

Your responsibilities will include:

• Greeting clients on arrival

• Delivering exceptional service

• Resolving complaints

• Managing reservations

• Taking payments

• Booking future appointments

• Taking orders for client refreshments

• Implementing Covid-19 policies 

You’ll need the following skills and qualifications:

• A background in hospitality or the food and beverage industry

• Strong communication skills

• Excellent interpersonal skills and emotional intelligence

• A high standard of personal presentation

To be a good fit for a role with us, you should be a welcoming and attentive individual with a keen eye for neatness and a flair for organisation. As a naturally motivated person, you’ll go above and beyond to create a luxurious, relaxing environment for every client that walks through our doors.

The position involves working 37.5 hours and includes Saturday and or Sunday on a rota basis.

What we offer:

  • An annual basic salary up to £25k plus commission depending on relevant experience
  • The opportunity to learn hospitality from the very best in the business
  • A bustling, exciting, vibrant work environment
  • Opportunity to take care of clients from film, television, music, and fashion industries 

If you’ve got the drive and compassion to join our team, then we want to hear from you.

 

 

If you are interested and believe your skills and experience match our job description please upload your CV here.

If you have any documents that you believe will support your application please upload them here.

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