Front-of-house
As a Front-of-House Client Executive, you’ll be the face of our Knightsbridge and Battersea salons. Paul Edmonds London is one of the most acclaimed, luxurious brands in British hairdressing, renowned for excellence in hair and beauty. You’ll be responsible for welcoming clients through the doors and ensuring they get the full 360 hospitality experience during their time with us.
Job Description
To be a good fit for a role with us, you should be a welcoming and attentive individual with a keen eye for neatness and a flair for organisation. As a naturally motivated person, you’ll go above and beyond to create a luxurious, relaxing environment for every client that walks through our doors.
The position involves working 37.5 hours and includes Saturday and/or Sunday on a rota basis.
Your responsibilities will include:
Greeting clients on arrival
Delivering exceptional service
Resolving complaints
Managing reservations
Taking payments
Booking future appointments
Taking orders for client refreshments
What we offer:
An annual basic salary up to £25k plus commission depending on relevant experience
The opportunity to learn hospitality from the very best in the business
A bustling, exciting, vibrant work environment
Opportunity to take care of clients from film, television, music, and fashion industries
Our Requirements
A background in hospitality or the food and beverage industry
Strong communication skills
Excellent interpersonal skills and emotional intelligence
A high standard of personal presentation
If you are interested and believe your skills and experience match our job description, please upload your CV here. Feel free to include any additional documents that you believe will support your application.
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